Pro listing terms

What a listing is

• Howdy Move is a directory and introduction service. We are not your agent, contractor or employer, and we are not part of any agreement between you and a customer.
• We do not guarantee any number of views, leads or jobs.
• Paid placement (Featured and Exclusive) is labeled for customers and only offered in categories that already send steady leads.
• Insurance, home warranty and lending listings are flat fee only. They are never Featured or Exclusive and never priced per lead.

Founding pros

The first 10 approved pros list free until June 1, 2027 or their 5th lead, whichever comes first. Insurance, home warranty and lender listings are free until June 1, 2027, with no lead count. Your card is saved at checkout and the first charge happens at the end of the free period. You can cancel before then and pay nothing.

Sponsored spots (realtors, leasing teams, builders and title teams)

• A Sponsored spot is a card labeled "Sponsored" on Howdy Move customer plans in the ZIPs you pick. One realtor, one leasing team, one builder and one title team per ZIP.
• It is a flat monthly advertising fee. We never charge per contact, per lead, per referral or per closing, and the fee never depends on whether anyone hires you.
• We don't show your card to customers another partner sent us.
• A customer chooses whether to share their first name, email, ZIP and move-in date with you. We never share their phone number.
• Your card shows your company name. Real estate agents and locators: it shows your brokerage, so keep your license active and follow TREC advertising rules.
• Until online billing opens, we email an invoice each month. Your card shows only for months that are paid. Stop anytime by email.

Badge and share rewards

• Live pros get a free "Vetted on Howdy Move" badge. Using it is optional and never affects your listing or price.
• Live pros also get a share link for their own customers. Every 3 customers who start a free move plan from your link earn one free listing month, applied when paid listings start.
• Insurance, home warranty and lender listings get the badge and link, but no rewards for customers sent.
• You never see who signs up from your link. We only count how many.
• Free months have no cash value and end if your listing ends.

Billing, cancelling and refunds

• Listings are billed monthly by card or bank debit through Stripe. Prices are shown at checkout.
• Cancel anytime from your billing page. Billing stops at the end of the month you've paid for, and your listing stays up until then.
• We don't refund partial months. If something went wrong on our side, email us and we'll make it right.
• If a payment fails, Stripe retries it. If it still fails, your listing is paused until it is paid.
• We'll give you at least 30 days' notice by email before a price change.
• Sales tax is added where Texas requires it.

Your responsibilities

• Keep your license and liability insurance current and send us updates. An expired certificate pauses your listing until we get a new one.
• Reply to every lead within one business day.
• Honor any offer you post on Howdy Move.
• Use a customer's information only for that customer's request. Don't add them to marketing lists, sell or share their details, or text them unless they gave you their number themselves.
• Be accurate about your services, prices and reviews.

Removal

We review every complaint. Two verified complaints, or any dishonest or unsafe conduct, ends your listing. We may also pause or end a listing that breaks these terms. If we end a listing for our own convenience, we'll refund any unused paid month.

Your information

How we handle your business details is covered by our Privacy policy. Our general Terms of use also apply.

Changes

If we change these terms, we'll update the date at the top of this page and email active pros at least 30 days before the change takes effect.