Terms of use

What Howdy Move is

• A free move-in concierge for Greater Houston. We help you set up electricity and internet, tell you who handles water, trash and gas at your address, and introduce you to vetted local pros.
• Starting your move does not sign you up for any service or switch anything. You choose every provider yourself.
• We are not a utility, an electricity provider, an internet company or a contractor.
• Howdy Move serves Greater Houston addresses where you can choose your electricity company (CenterPoint and TNMP areas). If yours isn't one, we'll tell you.

Electricity

Our electricity partner is Feral Watt, an agent of Choice Power Association, LLC. There's no cost to you. The supplier pays us, and it's built into the rate. Feral Watt contacts you only if you ask it to. Any electricity contract is between you and the retail electricity provider you choose.

Information on the site

• Address details (water district, home size, internet companies) come from public records and may be out of date or wrong.
• Confirm with each provider before you open an account or pay anyone.
• Due dates on your checklist are guides, not legal advice. Check official deadlines with the agency that sets them.

Local pros

• Pros listed on Howdy Move are independent businesses. We check their license, insurance and reviews before listing them, but we are not part of any agreement between you and a pro, and we are not responsible for their work.
• Businesses pay to be listed on Howdy Move. Paying does not get a business in: we vet each one first. Sponsored spots are labeled.
• Please tell us about a bad experience. Pros with verified complaints are removed.

Partners

Realtors, leasing offices, builders and title teams who share their Howdy Move link are not paid for referrals, and they don't pay us for them. Partners see counts only, never client details. We may turn off a partner link at any time.

Your account

• You sign in with a 6-digit code sent to your email. Keep access to your email secure.
• Use the site only for your own move or one you are helping with, and only with accurate information.
• Don't try to access other people's plans, overload the site or copy its data in bulk.

Text messages

Texts are optional and covered by our SMS terms. How we handle your information is covered by our Privacy policy.

Limits

The site is provided as is. To the extent the law allows, Howdy Move is not liable for indirect or consequential losses, and our total liability for any claim about the site is limited to $100. Nothing here limits rights you have under Texas consumer law.

These terms are governed by Texas law. Any dispute goes to the courts of Harris County, Texas.

Changes

If we update these terms, we'll change the date at the top of this page.